Privacy Policy for CRATETRADE S.A.P.I. De C.V.

This is the Privacy Policy for CRATETRADE S.A.P.I. De C.V., accessible from cratetrade-sapi.com.

Privacy Policy

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the CRATETRADE S.A.P.I. De C.V. The use of the Internet pages of the CRATETRADE S.A.P.I. De C.V. is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the Federal Law on the Protection of Personal Data held by Private Parties and other data protection regulations according Mexican legislation, which applicable to the CRATETRADE S.A.P.I. De C.V. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the CRATETRADE S.A.P.I. De C.V. has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1. DEFINITIONS:

The data protection declaration of the CRATETRADE S.A.P.I. De C.V. is based on the terms used by the Federal Law on the Protection of Personal Data held by Private Parties, the Privacy Notice Rules. Our data protection declaration should be legible and understandable for the general public, as well as our Customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, CRATETRADE S.A.P.I. De C.V. uses, inter alia, the following terms:

2. NAME AND ADDRESS OF THE CONTROLLER:

Controller is: CRATETRADE S.A.P.I. De C.V.

Website: cratetrade-sapi.com

Address: Montecito 38 piso 26 of 7 col Napoles, 08510

3. PERSONAL INFORMATION GATHERING:

When Customer visits the Site, the Company collects certain information about Customer's device, such as Internet Protocol (IP) address, browser type and version, location and time zone, language, operating system and access platform.

The Company also collects information about the Customer's interaction with the Site and the information necessary to process the Customer's Orders, namely:

The information specified in clauses 3.1. and 3.2. is collected by the Company automatically as soon as the Customer enters the Site, as well as is provided by the Customer independently in the process of placing the Order and purchasing goods.

The purpose of collecting the information specified in clauses 3.1. and 3.2., is a necessity for the proper operation and improvement of the Company's Site, as well as for processing the Customer's Order and, as a consequence, its delivery.

4. COOKIES, WEB SERVER LOGS, WEB BEACONS AND GOOGLE ANALYTICS:

Company uses a variety of marketing, advertising and analytical tools for managing, with the aim of segmenting the offerings and helping Customers to find the product they are looking for or to make known a product that interests them. For this we use various technologies such as web beacons, pixels, ad tags and cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the Company can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on Website can be optimized with the Customer in mind. Cookies allow Company, as previously mentioned, to recognize our Website Customers. The purpose of this recognition is to make it easier for Customers to utilize our Website. The Customers that use cookies, e.g. do not have to enter access data each time the Website is accessed, because this is taken over by the Website, and the cookie is thus stored on the Customer's computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a Customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of Website may be entirely usable.

Company also uses Google Analytics services to track page views, navigation paths, and other details of Customer’s visit so that Company can improve the way Web-site operates.

5. THE COOKIES WE SET:

The Web-site of the Company use following cookies:

6. SUBSCRIPTION TO OUR NEWSLETTERS:

On the Web-site, Customers are given the opportunity to subscribe to our enterprise's newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the Company.

The Company informs its Customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise's newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the Company.

7. INFORMATION SAVING AND PROCESSING REASONS:

The Company processes the Customer's Personal Information on the following legal grounds:

8. PASSING INFORMATION TO THIRD PARTIES:

In order to properly fulfill the Customer's Order, the Company transmits the Customer's Personal Data to third parties that are directly involved in the Order processing, payment and delivery. For example, the Company transmits the Customer's Personal Data automatically (by redirecting the digital data from the Company software to the contractor software) to the Order processing services, Order delivery services, banks, payment systems for the possibility of payment and delivery of the Order to the Customer.

9. SECURITY MEASURES

The Company offers appropriate protection methods that protect Customers' Personal Information against destruction, loss, alteration, access, disclosure and unauthorized use.

All information that Customers provide to the Company is stored on secure servers. The Company uses modern methods and technologies of information encryption to provide more security and prevent possible fraud. For additional security, payment transactions are processed automatically by banks or payment systems (depending on the payment method chosen). Thus, the Company does not store any personal or bank data related to the Customer's transaction.

Please note, however, that the Company cannot guarantee data privacy in all circumstances and forever, given the limits of security systems. Nevertheless, the Company strives to update security systems so as not to compromise confidentiality.

10. DATA RETENTION PERIOD:

When the Customer places an Order through the Site, the Company retains the Customer's Personal Information for Company records until the Customer requests their removal under the "ARCO Rights" section.

11. ARCO RIGHTS:

The Customer has the right to request and obtain free of charge information from their personal data handled by the Company, the source of such data as well as communications made or are planned to do with the same.

The Customer has the right to request and obtain free of charge the cancellation of their personal data when the treatment thereof does not conform to the provisions of the Law on Data, or they are no longer necessary or relevant for the purpose for which they were collected or registered by the Company.

The Customer has right to inform the Company that their personal data are not subject to a specific treatment.

The Customer has the right to request and obtain free of charge the rectification of inaccurate or incomplete personal data handled by the Company.

In order to use the above rights, the Customer should contact the Company using the contact information below: http://cratetrade-sapi.com/contacts.

12. COMPANY CHANGES

The Company may update this Privacy Policy from time to time.

Any changes that are made to this Privacy Policy will be posted here promptly.